Shipping and Delivery Policy
Shipping Policy
At Doodhli Organics, we strive to deliver purity straight from our village to your kitchen. Every order is hand-packed with care to ensure you receive unadulterated, honest food — just the way nature intended.
📦 Order Processing
- Orders are usually processed within 1–3 business days after confirmation.
- You will receive an email and/or WhatsApp confirmation with tracking details once your order ships.
- We do not process or ship orders on Sundays or public holidays.
🚚 Delivery Timelines
Our shipping times vary based on your location:
- North India: 3–5 business days
- Rest of India: 5–8 business days
- Rural or remote areas may take slightly longer due to courier reach
💰 Shipping Charges
- Free shipping on orders above ₹799
- A nominal shipping charge of ₹60 for orders below ₹799
🌾 Eco-Friendly & Safe Packaging
We use recyclable and food-safe packaging to maintain the freshness of our products and reduce environmental impact. Your jars, pouches, or bottles are packed securely to prevent damage during transit.
📦 Damaged or Lost Packages
If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery with photos. We will arrange for a replacement or refund as per our Refund Policy.
🔄 Change of Address
Address change requests can only be accepted within 6 hours of placing your order. Please email us immediately at support@doodhli.farm for assistance.
📬 Delivery Partners
We work with trusted courier partners like Delhivery, Bluedart, and India Post to ensure reliable, timely deliveries across India.
📞 Need Help?
If you have any concerns about your delivery, feel free to contact us:
- Email: support@doodhli.farm
- Phone/WhatsApp: +91 9756002025
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Address - Doodhli Organics, Vill-Doodhli,
Deoband, Saharanpur, UP